Moonwalk & Slide Rentals: FAQs

General Questions

Are Moonwalks & Water Slides Safe?
All of our inflatable's are made of commercial grade fire retardant materials. In addition, our inflatable products are engineered and certified by registered professional engineers to meet and exceed all standards of The American Society for Testing and Materials ( ASTM ).

Where can the inflatable's be setup?
We will provide setup and take down of ALL inflatable units. The inflatable's must be setup on a level surface (grass or driveway) and with no overhead obstacles. Our inflatable's units can not be setup on sand.

Are the inflatable units clean?
Our inflatable products are inspected and cleaned after each rental. Also consider when renting a moonwalk or inflatable slide the age of the equipment. All of our units are purchased new from the manufacturer and are less than 1 year in age.

What are your Rental, Delivery, and Pickup Times?
We offer full day rentals (6 hours) on our inflatable's and party products. Our setup schedule starts as early as 8:00AM and we start our pickup schedule at 6:00PM. Due to insurance purposes and safety, we are unable to leave our inflatable units setup overnight.

Service Areas, Payments & Reservations

What areas do you service?
Our company services West Houston (Katy, Fulshear, Rosenberg).

Do I need a reservation?
Reservation are highly encouraged. However, we do accept last minute request. Give us a call... we just may have an opening.

Do you require a deposit?
Our company does require a non-refundable deposit of $50.00 for moonwalk only rentals ($100.00 for slide rentals) and $100.00 non-refundable deposit for "Theme Parties" reservations. If your party is cancelled for any reason, your deposit will be applied to another rental reservation that must be used within 1 year.

Please note that deposits made for rental services are non-refundable and reservations are NOT complete until deposit has been received.

What about payment for services?
Our company will accept Check or Credit Card (Visa/MasterCard) for deposit. The remaining balance must be paid by check or cash in full at the time of delivery and before any setup takes place. After setup is complete, there are no refunds for services. Sorry, we are unable to setup our inflatable services without remaining balance being paid.

Cancellations & Policies

What happens if there is bad weather?
If your party is cancelled prior to setup of equipment for any reason including bad weather, your deposit will be applied to another rental reservation that must be used within 1 year. Our company reserves the right to cancel services for safety reasons due to adverse weather conditions and offer a reschedule date.

Please note that deposits made for rental services are non-refundable and reservations are not complete until deposit has been received.

The Legal Stuff

Are you insured and registered with the State of Texas?
YES we are insured and YES our inflatable's are registered with The Texas Department of Insurance! This should be the first question anyone ask before reserving an inflatable. The laws in Texas now state that all inflatable operators must carry and maintain liability insurance and their inflatable devices must be inspected and registered with The Texas Department of Insurance. (read more...)

Is there a Release of Liability Waver?
Yes, we must have the supervising adult of your party sign our Release of Liability Waver before we can setup our inflatable units for your party. The Liability Waver will be provided upon arrival and delivery of our services. Please note: Due to our insurance requirements, we will be unable to provide our services without this form being signed by the supervising adult.

What about adult supervision?
An adult must provide supervision at ALL times when the inflatable's are being used. This is stated in our Release of Liability Waver.